Support
Need help? We're here for you. Reach out directly or browse common questions below.
In-app help
Already using the app? Open Settings → Help & support to send a message from your account.
Common questions
How do I link my bank account?
Go to Settings → Linked accounts and tap Connect bank. You'll be guided through a secure Plaid connection. We never store your bank credentials.
Why are some transactions missing?
New transactions usually appear within a few minutes of syncing. If something is still missing, pull down on your Dashboard to refresh, or check that the account is still connected in Settings → Linked accounts.
How do I cancel my subscription?
Open Settings → Subscription and select Downgrade to Free. You'll keep Premium features until the end of your current billing period.
Is my financial data safe?
Yes. We use bank-level encryption, Row-Level Security on our database, and Plaid's secure infrastructure. We never see or store your bank login credentials.
How do I delete my account?
Go to Settings, scroll to the bottom, and tap Delete account. This permanently removes your profile, budgets, and linked bank data.
Legal
GenBlkWealth by Ugly Unicorns, LLC